For users up to 500 lbs., warrants to the original purchaser, as follows;
Pinnacle Seating, Inc. warranties all non-moving parts to be free from material defects and workmanship to the original purchaser. For 5 years Pinnacle Seating, Inc. will replace any unaltered, non-moving metal components, which, based on Pinnacle Seating, Inc examination, proves to be defective. Certain parts may be prorated by the manufacturer.
Fabrics: Pinnacle Seating, Inc. specifies as standard a one million double rub fabric, the fabrics have a 5-year warranty against manufacturing defects.
COM Fabric: COM fabrics or other then specified Pinnacle Seating, Inc standard fabric are not warranted.
Warranty period is based upon Intensive Use environments for 24/7 shifts.
In the past, 24/7 application seating were off-the-shelf seating packages that did not hold up to the environments they were being specified for. Pinnacle Seating, Inc. has developed by far the most Comprehensive package to ensure longevity, comfort, and functionality into there Models 931, 932, and 952. These Super-Heavy duty designs along with a Maintenance Program that assures longevity is the key.
This Warranty does not apply to defects from normal wear and tear, accidents, negligence, abuse, shipment, handling, storage, or environmental conditions, nor does it apply to “customers own material”. Any modifications to our products made by the purchaser, purchasers employees or agents, or any other 3rd party not representing Pinnacle Seating, Inc. voids this warranty. The original purchaser must make all claims under this warranty within 30 days of alleged defect(s).
This warranty is the customers sole remedy for product defect. No other expressed or implied warranty is provided. Pinnacle Seating, Inc. is not responsible for any consequential, economic or incidental damages arising from any product defect.
Pinnacle Seating, Inc reserves the right to inspect any part or product to determine the nature of any defect and it is the purchaser’s responsibility to return the defective part or product to Pinnacle Seating, Inc. at purchaser’s expense for warranty determination.